by Jessica Schmidley
It’s an understatement to say these past few months have been surreal. A few months ago, the concept of sheltering in place and social distancing were new and seemed like a distant reality that would never really hit us. We quickly learned that not only would we quarantine, but we would have to swiftly pivot to a new way of doing business and living our lives.
As a boutique fitness studio, we watched other businesses shutter their doors permanently just days after the official Shelter in Place (SIP) order was in effect for Illinois. Questions began to arise: How will we survive this? Will we stay afloat? How can we keep our clients happy when they are accustomed to a totally different class delivery?
Through team work and ingenuity, we shifted to a fully virtual Pilates and Fitness studio in just a matter of days, just in time for the official SIP deadline. For months we waited for the order to be lifted, for Phase 3 to commence when we could finally reopen our doors to our clients. We’ve been in Phase 3 and open for a few weeks now with limited offerings. The absolute joy of both clients and instructors is palpable and we are simply elated to begin Phase 4 with the following guidelines effective immediately.
What is Phase 4?
For boutique fitness studios like ours, Phase 4 details that regular business and classes can commence with capacity of the studio/class at 50 people or less. As a modest size business, we have always capped our class sizes to keep that smaller group feel, Pilates classes no more than 6 participants and Yoga & Fitness classes at 8-10 on a typical day. Even at absolute capacity, we rarely have more than 20 clients in the building at any given time, even adding in our instructors that still keeps us well below the approved 50 person maximum.
Clients are encouraged but not required to wear masks in common areas of the studio, including entering the building and waiting in our reception area for their appointment to begin. We highly encourage clients to arrive no earlier than 5 minutes prior to their class or session time, so we may control the flow of clients in and out of the studio. Clients are encouraged to maintain social distance between themselves, other clients and staff while in the studio. Hand sanitizer is available throughout the studio for use, everyone is encouraged to use sanitizer or wash hands before and after class.
Contactless payment is available through our new Bewe scheduling system. Simply login to your account and add a credit card onto your file. When you need to purchase sessions we can process that for you in the studio, or you may conveniently purchase while logged into your account from anywhere.
All class sizes are limited and prior registration is required for all classes, virtual or in-studio. Walk-ins will no longer be allowed.
Clients who are sick or exhibiting symptoms are asked to stay home.
Our cancellation policy is 24 hours for all classes and private sessions.
Fitness & Cycle Classes:
Per the guidelines of Phase 3, fitness classes were required to be done outdoors and with less than 10 participants including an instructor. We will continue to offer our fitness and cycle classes outdoors (weather permitting) with the same smaller class sizes that we have offered through Phase 3. This will likely continue through the summer and fall.
Yoga & Barre Classes:
Yoga and Barre classes will continue to be offered virtually and will now expand in-studio classes for up to 6 participants. We have created a format where clients may take these classes either virtually or in-studio, at the same time! All classes will be live streamed through our new software Bewe Stream, and will continue to be offered in this format indefinitely. When registering for classes, be sure to note whether you have selected either “in-studio” or “virtual”, as it will show as two separate classes in our schedule so we know which clients are registered for which option. In studio classes will continue to be offered with no hands on cuing or spotting from instructors.
Pilates Apparatus Classes:
Our Pilates classes are officially back, with up to 6 participants per class! We have spaced each piece of Pilates equipment a minimum of 6 feet apart, and instructors will also maintain 6 feet of social distance between themselves and clients. Instructors and clients are encouraged to wash hands or use hand sanitizer before and after their classes. As with other class offerings, there will be no hands on cueing or equipment changes from the instructor. Clients will be responsible to make any equipment adjustments required during class. All equipment will be fully sanitized between each class or session.
Private Pilates and Personal Training Sessions:
We will continue to offer Private (1 on 1) and now Semi-Private (2 on 1, 3 on 1) Pilates and Personal Training by appointment. All stipulations mentioned above for Pilates classes also apply for Private Sessions.
To allow for proper social distancing, equipment/exercise area sanitation and proper flow of traffic in and out of the building, we have added extra time (no less than 15 minutes) between classes for the remainder of the summer. We plan to adjust class times closer together if appropriate, starting in September.
Our foremost priority is to keep our clients and staff safe as we continue to navigate through this time. We are so happy to be open to a greater capacity and will continue to earn your business with the best possible Pilates, Fitness and Yoga experience while under our roof!
Please note: We have recently transitioned to a new scheduling software (Bewe), we are no longer using Mindbody for scheduling or payment processing. If you have not already, please register on our new software by clicking here. If you have any current, unused sessions from our previous system, please reach out to Jo Ann directly at firstname.lastname@example.org to have those sessions transferred.